Robert Maijen

An earlier article of mine, read here, introduced me a new error. Microsoft SCCM 2007 R2 is no longer able to synchronise updates from WSUS. The error message stated that WSUS 3.0 SP1 is probably not installed. Whenever you try to open the WSUS Console you are unable to connect to the WSUS Server with error message that the server cannot be contacted. Searching on the internet showed me that a lot of people have this issue and there are some suggestions on how to solve this problem. Here is my troubleshoot and solution.

One of the articles I read stated that the "Network Service" account should have "Full Control" NTFS permissions on the C:\Windows\Temp folder. Because I used my own script to reset PXE and have the C:\Windows\Temp folder recreated I thought that that was the solution.

• Stop the "Windows Deployment Server" service;
• Reset the permissions by adding the "Network Service" account with full control.;
• Start the "Windows Deployment Server" service.

Then rebooted the server but the problem still existed. Whenever trying to open the WSUS Server Console the server could not be contacted. To troubleshoot some more I entered the Windows Server 2008 event viewer. Went back to when the first error arrived and noticed an error on the event-id 1310. Again I went to the internet and found the following article, read here.

This stated that the I should clean up the "C:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files" folder. Again this seemed plausable so:

• Stop the "World Wide Web Publishing Service" service
• Removed all sub folder from "C:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files"';
• Start the "World Wide Web Publishing Service" service.

Reboot the server. Now the error messages are gone and when trying to start the WSUS 3.0 SP1 Admin Console the server immediately shows.

So the solution as a whole should be like:

1. Make sure the "Network Service" accounts has "Full Control" NTFS permissions on:
   1. C:\Windows\Temp
   2. C:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files
2. Clean up the files in: "C:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files"

To be able to perform step 1 stop the "Windows Deployment Server"Service

To be able to perform step 2 stop the "World Wide Web Publishing Service"service

I hope this will solve your problem with not being able to connect to the WSUS 3.0 SP1 console and the synchronisation of SCCM 2007 R2 with WSUS 3.0 SP1.

Regards Robert

Comments

Name *
Email (For verification & Replies)
Code